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Terms of UseTable of ContentsOur privacy commitmentEmtelligent firmly believes in privacy protection as a fundamental right. Our privacy policy and practices reflects our core values in protecting personal information entrusted to us. Our commitment is to be transparent about the information we collect about you, how it is used and with whom it is shared.Personal data we collectWhat information we collect (Localization)When you visit our website, we may collect information about your location such as your IP address, and information about the web browser you use to access our website. IP addresses and browser locale information are used to provide our users/visitors with a localized experience, for example, pricing, language, etc. Information such as your browser brand (for example Chrome), version, operating system, and plugins are collected in order to optimize your experience when you are on our website. We also collect the data you provide to us through our website such as your contact information when requesting additional information about our products and services.How we collect your information? (3rd party tracking tools)Emtelligent uses third party services such as Google Analytics to collect your localization information (IP Address, browser information), that may be available when you access our website. This information is used for the sole purpose of better understanding how you/our visitors are using are site for the purpose of improving our services. We may use third party tracking tools in the future for marketing campaigns.Cookies, Log Data and AnalyticsWe use web browser cookies and other tracking methods to track your usage of our website to help us measure the performance of our website. When you visit our website, cookies will uniquely identify your browser session, i.e. what page you landed on, what pages you visited, for how long and where you went after visiting our site. We track your activity in our log data to help us understand how you are using our site, and to improve the user experience.Controlling CookiesMost browsers will allow you to opt out of or delete cookies through their setting preferences, however this may compromise your experience on our website.Sharing your personal dataThird party Service ProvidersWe share your collected information with third party service providers that provide services on our behalf, such as hosting this website at a co-location facility for servers. When we share your information with third parties, we do so with contractual and technical protections to safeguard your information and limit the use of your data to the specified purpose.Third party linksThis website may include links to third-party websites, plug-ins and applications that are not operated by Emtelligent. Clicking on these links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.Storing/transferring your personal dataWhere we store/transfer your dataYour personal information is stored on servers located in Canada through service providers who do not have authorization to access your information. They are contractually bound by the terms of data protection obligations that are consistent with our privacy policies. Our service providers must retain/store data within Canada.Retaining your personal dataHow long we keep your informationWe only keep your information for as long as required to fulfill the purpose of the collection, and as required by law (for e.g. requirements related to legal, accounting, tax reporting). When your information is no longer needed, it is destroyed using secure destruction methods. You can ask us to delete your information. (See Your Rights and Choices) for information on how to access and/or delete your information). We may anonymize data for statistical or research purposes. In this case there will be no definite retention period and we will not notify you.Protecting your personal dataSecurity measuresWhen you provide us with your information through this website, we use up-to-date security safeguards and industry standard web browser encryption technology, firewalls, and continual monitoring to protect unauthorized attempts to access, misuse or change information.Children’s personal dataThis website is not intended to be used by children. We do not knowingly collect information from children under 13. If we become aware that we have collected information from a child, we will take immediate steps to delete this information. Your rights and choicesHow you can update/access/delete your dataWe make ever reasonable effort to ensure that your personal information is accurate and complete; we rely on you to update your information when necessary. Please email our Privacy Officer at for updates to your information or for access to the information we have collected about you. You always have the right to request that your information be deleted, except for information that is legally required. Specific rights and choices under the GDPR If you are in the European Union (EEA), the General Data Protection Regulations apply to you and therefore your have the following rights and choices regarding your personal data (subject to certain rules). Contact our Data Protection Officer at to exercise these rights or for further information: - The right to be informed (as we have through this policy); - The right to access personal data that relates to you; - The right to correct personal data that relates to you; - The right to ask us to stop contacting you (also known as the right to be forgotten); - The right to restrict or prevent your personal data from being processed; To right to obtain copies of your personal data (also known as data portability); - The right to erasure of your personal data (also known as the right to be forgotten) which is your right to have us delete information we have about you.Questions or concerns?If you have any questions or concerns regarding Emtelligent’s privacy practices or this policy, please contact Emtelligent’s Privacy Officer: privacyofficer@emtelligent.comComplaintsEmtelligent asks that you allow us to resolve complaints about our data practices or this privacy notice first. However, you may choose to proceed with a complaint then contact the following: - In Canada, contact the Office of the Privacy Commissioner of Canada (OPC) - In the EU, contact your local regulatorChanges to this PolicyAs privacy legislation and best practices evolve, we will do our best to update this policy as soon as possible.
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